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RapidDeploy: 'Second Extinction Coming For Public Safety?'
All Things FirstNet
By Christopher Vondracek
Steven Raucher, or “Steve from the Future,” as he has been known to refer to himself, is the co-founder of RapidDeploy, and a man determined to make a difference in public safety communications.
RapidDeploy recently launched a video proclaiming a second extinction was coming for public safety – spelling extinction for legacy public safety software and suggesting major changes in the communications industry. Evolution to the cloud is the clear message. “The existing solutions in American public safety are built on technologies which are outdated and do not leverage the power of the cloud,” Raucher said
Raucher, a 20-year veteran of the finance and IT sector, became a first responder in 2015 and gained firsthand experience of the challenges first responders face during a call for service. His RapidDeploy co-founder, Brett Meyerowitz, a volunteer paramedic, formerly with Intel and the former CTO of one of the largest online gaming sites in the world, had “never even heard of Computer-Aided-Dispatch (CAD),” when he set out to write a system built by first responders for first responders.” It is worth noting that Brett also built the first cloud-based retail bank in Africa.
With Brett and Steven’s background in technology, they saw the burden many agencies face, especially in rural locations, where response times to 9-1-1 calls are slower and costs can quickly escalate. Rather than running critical communications systems on disconnected on-premise legacy infrastructure, the RapidDeploy CAD provides reliability, speed, and reduced cost of ownership to agencies, all within a web-based and cloud-based dispatch system.
RapidDeploy recently had a successful test run in America. At a stadium-sized event, with over 30,000 attendees, Raucher’s team was field-testing when they lost all cell connectivity due to a network overwhelmed by fans uploading videos, sending pictures, and connecting with social media. In the event of an emergency, such loss of service could be disastrous.