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Portland 911 calls hit 25-year record during riots



Portland 911 calls hit 25-year record during riots


Officials said there were nearly 2,000 emergency calls, as well as more than 2,000 non-emergency calls, as civil unrest peaked on May 30

by Maxine Bernstein - Jun 26, 2020
The Oregonian, Portland, Ore.

PORTLAND — On May 30, the city’s 911 system fielded a record number of emergency and non-emergency calls for a single day in at least 25 years.

That was the morning Portland police declared a riot in downtown after some protesters set a fire inside the Justice Center and others broke into businesses, stole merchandise, tagged buildings with graffiti and set vehicles a blaze.

There were 1,930 emergency calls and 2,115 non-emergency calls that day, according to Lisa St. Helen, operations manager of the Bureau of Emergency Communications.

 “That’s a massive number,‘' said St. Helen, with nearly 25 years on the job. “It’s the highest I’ve ever seen.‘'

While the city’s emergency communications system experienced a drop in 911 calls during the initial months of the coronavirus epidemic, the numbers have returned to a more typical summer volume, according to Bob Cozzie, bureau director.

Read more: https://www.ems1.com/communications-dispatch/articles/portland-911-calls-hit-25-year-record-during-riots-tQ56R6A2qMMw1QMk/